Privacy Policy

1. Overview

Concord Concrete Company ("the Company", "we", "us", "our") operates this website located at https://www.concretecompanyconcord.com. This Privacy Policy explains how we collect, use, and protect information that you provide when visiting or using this website.

This website is a local business information website. We do not operate an e-commerce store, user account system, or any feature that requires mandatory account registration.

2. Information We Collect

We may collect the following types of information:

• Contact form submissions. If you use a contact or estimate request form on this site, we receive the name, email address, phone number, and message content you enter. This information is processed through a third-party form service (Tally). See Tally's privacy policy at tally.so/privacy.
• Phone calls and emails. If you call or email us directly, we retain your contact information and the content of that communication in order to respond to you.
• Usage data. Like most websites, our hosting provider and analytics tools may automatically collect standard log data including your IP address, browser type, pages visited, and time of visit. This data is used only in aggregate form to understand site performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, and inquiries
• To schedule and deliver services you have requested
• To send follow-up communications related to your project
• To improve the content and usability of this website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Tracking

This website may use cookies to support basic functionality such as remembering form state and enabling embedded third-party content. We do not use advertising cookies or cross-site tracking cookies. Third-party services embedded on this site (such as Google Maps and Tally forms) may set their own cookies in accordance with their respective privacy policies.

5. Third-Party Services

This site uses the following third-party services. Each has its own privacy policy:

• Google Maps. Embedded maps on this site are provided by Google. Google's privacy policy: policies.google.com/privacy.
• Tally. Contact forms on this site are embedded via Tally. Tally's privacy policy: tally.so/privacy.
• Vercel. This site is hosted on Vercel. Vercel's privacy policy: vercel.com/legal/privacy-policy.

6. Data Retention

Contact form submissions and communications are retained for as long as necessary to fulfill business purposes, including scheduling and project follow-up. If you would like your information removed from our records, contact us at team@concretecompanyconcord.com.

7. Security

We take reasonable precautions to protect information you share with us. This site uses HTTPS encryption for all connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will remove it promptly.

9. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us directly. We will respond within a reasonable time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us: